Privacy Policy

Last Updated: [Insert Date]

At Flyymo Care Garden Shop (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flyymocaregarden.com or make a purchase from us.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment processors).
• Transaction Information: Details about products you purchase, order history, and payment methods.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services including the full URL clickstream to, through and from our site.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our premium garden tools and equipment
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To prevent fraudulent transactions and enhance security
• To send you marketing communications (where you have opted in)
• To comply with legal obligations and resolve disputes
• For internal business purposes such as data analysis and research

3. Data Sharing and Disclosure

We may share your personal information with third parties only in the following circumstances:

• Service Providers: We engage trusted third parties to perform functions and provide services to us, including payment processing (Visa, MasterCard, JCB, PayPal), order fulfillment, delivery, marketing, and IT support.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your personal information:

• 256-bit SSL encryption for all data transmissions
• PCI DSS compliant payment processing
• No storage of complete payment card details on our servers
• 24/7 fraud monitoring systems
• Regular security audits and vulnerability testing

While we implement these measures, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to processing of your personal data.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (where permitted)
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us